General Description (概要)
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Study of the distribution of goods and services as one of the fundamental functions in modern economics system, with special emphasis on its significance, problems and administrative policies.
経済組織における財およびサービスの流通機能の意義、それに内包される諸問題およびその解決のための諸政策を扱う。
Matching supply with demand is an enormous challenge for firms: excess supply is too costly, inadequate supply irritates customers. In the course, we will explore how firms can better organize their operations so that they more effectively align their supply with the demand for their products and services.
Throughout the course, we illustrate mathematical analysis applied to real operational challenges ? we seek rigor and relevance.
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Learning Goals(学習目標)
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Through this course you will learn both tactical knowledge and high-level insights needed by general managers and management consultants.
The goal is to provide a set of foundational skills useful for a real job as well as providing an overview of problems and techniques that characterize disciplines that comprise Operations and Information Management.
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Contents(内容)
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We emphasize the design of business processes to maximize productivity and to achieve world-class quality. The course details different kinds of business processes and explains
how to measure key process parameters like capacity and lead time. The course also covers process improvement and examines classic ideas in quality management.
Week 1:
Chapter 1. Introduction
Chapter 2. The Process View of the Organization
Week 2:
Chapter 3. Understanding the Supply Process:Evaluating Process Capacity
Chapter 4. Estimating and Reducing Labor Costs
Week 3 and 4:
Chapter 6. The Link between Operations and Finance
Week 5 and 6:
Chapter 7. Batching and Other Flow Interruptions:Setup Times and the Economic Order Quantity Model
Week 7 and 8:
Chapter 8. Variability and Its Impact on Process Performance: Waiting Time Problems
Week 9:
Chapter 9. The Impact of Variability on Process Performance: Throughput Losses
Week 10:
Chapter 10. Quality Management, Statistical Process Control, and Six-Sigma Capability
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Language of Instruction(教授言語の詳細)
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Lecture:English
Readings/Materials:English
Tests/Quizzes/Assignments:English
Discussions/Presentations/Other learning activities:English
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Communication with the instructor:English
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Grading Policy(成績評価基準)
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(1)Class Participation (40%)
(2)Final Individual Presentation Exam (60%) : Individual presentation (no more than 30 minutes per person).
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Expected study hour outside class(授業時間外学習)
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140 minutes per week.
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References(参考文献)
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Gerard Cachon and Christian Terwiesch, Matching Supply with Demand: An Introduction to Operations Management, 3rd edition, McGraw-Hill Education; February 24, 2012
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Learning Support Resources for Students (学生のための学修支援リソース)
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If there are learning support resources that are especially recommended for this course, they will be listed below.
Here (ICU Internal page) is the list of learning support resources available at ICU.
このコースで特に利用を推奨する学修支援リソースがある場合、以下に記載されます。
ICUで利用可能なリソースの一覧は こちらです （学内ウェブサイト）。
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Notes(注意事項)
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The course assumes no specific background beyond basic mathematics skills. Furthermore, no prior experience with programming or statistics is expected.
This course welcomes ICU undergraduates.
Study hard.
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Schedule(スケジュール)
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5/F,6/F
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URL
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